9-11 Memorial and Museum tickets

Attractions & guided tours

9-11 Memorial and Museum tickets

from

£23.00

Free cancellation

Availability: Daily

Mobile voucher accepted

Duration: Flexible

Instant confirmation

Why you’ll love this…

Pay tribute at the twin reflecting pools on the site of the former World Trade Center
Explore the museum's interactive timelines, artifacts, registries and more
Learn more about the events and long-lasting impacts from 11 September

What to expect

No visit to New York City is complete without visiting the somber and poignant 9-11 Memorial and Museum. Occupying roughly half of the 16-acre site, the memorial honors the 2,977 lives lost on that fateful day in September 2001. The names of the deceased are inscribed on bronze parapets surrounding the twin memorial pools.

The museum is located seven stories below the memorial, at the very foundation of where the Twin Towers once stood. You'll learn about the history of the tragic events through interactive technology, artifacts, historical records, imagery and personal stories as you explore the 110,000 square feet of space.

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What's included

Timed entrance to the 9-11 Memorial and Museum

What's not included

Food and drink
Souvenirs

Where

180 Greenwich Street, New York, NY 10007

What to remember

This year to commemorate the 20th Anniversary of the terrorist attacks, The National September 11 Memorial and Museum will be hosting multiple private events for the 9/11 Community on Friday, September 10th, and Saturday, September 11, impacting standard hours of operations
You will have to present your tickets for the specific time you booked. Please note you cannot enter before your booked time slot
Please note that all visitors and baggage are subject to security screening. Please limit the amount of items that you bring. No baggage larger than 8”x17”x19” (20x43x48 cm) will be permitted onto the memorial. Items deemed too large or a danger to exhibits are subject to mandatory storage in the cloakroom
The following are prohibited: alcohol; animals (except service animals); demonstrations of any kind; glass bottles; littering; paint; outside food and drinks; recreational wheeled vehicles; smoking; soliciting or leafleting; third-party commercial activities; and weapons and explosives
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers and strollers can be accommodated
Cell phones must be silenced while visitors are in the Memorial Museum’s exhibition spaces
Personal photography is permitted, but visitors are asked to be mindful and respect the space

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Provider

9/11 Memorial

Booking fee

Good news! No extra fees are applied to this booking.

Cancellation policy

Receive a 100% refund if you cancel up to 24 hours before the experience begins.

What people say about this experience

Excellent

4.7 /5

Based on 1139 reviews from verified customers

Review categories

Staff

4.7/5

Service

4.7/5

Safety

4.7/5

Value for money

4.7/5

K
Karl S
Verified booking
5
7 February 2025
Travelled with family
This is a really worthwhile visit. This is history we watched in the making. Should me the first priority visit in New York.
T
TUI Musement Traveler
Verified booking
4
23 October 2025
The exhibit was too detailed and the audio tour did not help to bring in the focus on the most important aspects of the exhibit. It was exhausting and often confusing.
T
TUI Musement Traveler
Verified booking
5
25 September 2025
I have been wanting to see this museum as, like all Americans alive during the 9/11 attacks, this moment in history forever changed my world view. I appreciated the section where you could honor the victims and hear personal memories from family. It was an honor.
T
TUI Musement Traveler
Verified booking
5
23 September 2025
A total mesmerising place to visit. The site is respectfully dedicated to the lost on 9/11. It took my breath away as well as shed a few tears walking around the site and museum. As we were there on the 8/11 it was an even more emotional experience as we got the time to speak to survivors.
T
TUI Musement Traveler
Verified booking
5
5 September 2025
So glad we booked this. Didn’t look at my watch until we were leaving and we had spent an emotional 4 hours listening, watching and looking at the most unbelievable display of artefacts and recordings. A most touching and tasteful tribute to all involved
T
TUI Musement Traveler
Verified booking
5
19 August 2025
A respectful and emotionally moving memory to all those who lost their lives and the brave emergency services who done much to save so many

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