Tulum, Cobá and Aldea Maya guided tour with lunch

This was mainly a Spanish speaking tour with a few English speakers. The tour guide switched so rapidly between Spanish and English every half sentence that by the time you realised he was speaking English, he was back to Spanish. Most of what was said was in Spanish, making it very difficult to understand what was going on. Often we were waved in the direction of the Spanish speakers and left to follow them without knowing why, or told to “head over there, pick up the shuttle to **?** and wait”

In Tulum we where told to stay together as a group which we did until the end where we were waiting for internal transport to take us back to the car park the guide got on the first tram leaving others to get back alone every tram came through full we finally got on one after 20min luckily one person could speak Spanish and asked where to go otherwise we would not have had any idea the guide should have waited till all the party was safely on the trams not good at all spoiled the day

Programma gaf weinig ruimte om extra dingen te bekijken of iets af te wijken. Dat was jammer.

Bus was 30 minutes late for pick up. Guide did not choose to speak English to us so we did not get any instructions/itinerary. We spent 3 1/2 hours picking people up and dropping people off in the morning. Second guide did speak English to us but ww missed alot of the history etc. Very rude shaking basket in from of you asking for tips. We did tip even though not good experience. All locations we were told to rush as we were running out of time.

Ruins were enjoyable, but it would have been far better and more enjoyable had the tour started earlier (say 7.40 rather than 9.40). As tour members didn't stick to time, we were late leaving Tulum and had to go straight to Coba rather than having lunch first. This had a knock-on effect meaning lunch wasn't until 3.45pm. Having a late stop on 5th Avenue in Playa Del Carmen after 7.30pm for 40 minutes with young children was far too late; we had to pay for a taxi back as they were exhausted.

This tour was everything I could’ve expected and more. The guide, Julio, was amazing and did a great job explaining and interpreting everything to us. Great job Julio!!